Refund Policy
🔁 Returns & Refunds
We want you to love your purchase! If something arrives damaged or faulty, we’ll make it right.
Refund Policy:
🗓️ You have 14 days from delivery to request a refund for a faulty or damaged item.
📩 Email us at pupparazzigear@gmail.com with your order number and clear photo(s) of the issue.
To be eligible for a refund:
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The item must be unused, unwashed, and in its original condition.
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You must provide photo proof of damage or defect.
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A receipt or proof of purchase is required.
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Refunds are only offered for damaged or faulty products. We do not accept returns for change of mind.
🛍️ Sale items are final and cannot be refunded.
🚫 Non-Returnable Items:
We do not accept returns on the following:
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Gift cards
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Downloadable digital products
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Health/personal care items
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Intimate or sanitary products
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Any opened media (CDs, DVDs, vinyl, software, etc.)
💳 Refunds
Once we’ve reviewed your claim, we’ll notify you of approval or denial. If approved, your refund will be issued to your original payment method.
Processing times may vary depending on your bank or credit card company.
Haven’t seen your refund yet?
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Check your bank account.
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Contact your credit card provider.
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Reach out to your bank.
Still need help? Email us at pupparazzigear@gmail.com.
🎁 Gifts
If your item was marked as a gift and shipped directly to you, we’ll send a gift credit for the refund amount.